Services Provided
ZinkHost may provide web hosting, WordPress hosting, VPS and infrastructure services, domain registration or transfer services, SSL, email and other related products. Features and resource limits depend on the plan purchased.
Welcome to ZinkHost
By creating an account, placing an order, or using a ZinkHost service, you agree to follow these Terms of Service. Please read them carefully before purchasing or using our services. If you are acting for a business or organization, you confirm that you have authority to accept these terms on its behalf.
Your Account
You must provide accurate registration and billing information and keep it up to date. You are responsible for protecting passwords, authentication details and access to your account, and for activity performed through your account.
Orders & Payments
Orders are processed according to the selected product, price and billing period. A service may remain pending until the required payment is received and verified. Taxes or third-party charges may apply where relevant.
Billing & Renewals
Services have a due date shown in the client area or invoice. Renewal prices may differ from promotional or introductory prices. Customers should keep their email address and payment information current so renewal notices can be delivered.
Domain Services
Domain registrations and transfers are subject to the rules of the relevant registry and registrar. A domain may require verification, authorization codes or additional information. Registration fees are generally separate from hosting unless a package specifically includes a domain.
Acceptable Use
You may not use ZinkHost services for unlawful, abusive or harmful activity, including phishing, malware distribution, fraud, unauthorized access, spam, copyright infringement or activity that threatens our infrastructure or other customers.
Suspension & Termination
We may suspend or terminate a service where invoices remain unpaid, where a service is being abused, or where necessary to protect our systems, customers or network. Where practical, we will provide notice or an opportunity to resolve the issue.
Backups & Customer Data
Backup features, where included, are provided according to the selected plan. Customers remain responsible for maintaining appropriate copies of important data and should not rely solely on a hosting backup for critical information.
Refunds
Refund eligibility is governed by the ZinkHost Refund Policy and the conditions shown for the relevant product at purchase. Certain domain registrations, third-party services or consumed services may have different refund conditions.
Service Availability
We work to keep services reliable, but uninterrupted availability cannot be guaranteed in every situation. Maintenance, network events, third-party failures, security incidents and circumstances outside our reasonable control may affect service availability.
Changes to Services or Terms
ZinkHost may update products, features, pricing or these terms when necessary. Material changes may be communicated through the website, client area or email. Continued use after an effective update constitutes acceptance of the revised terms.
Contact & Support
Questions about an order, account or these terms can be submitted through the ZinkHost Support Center or by contacting our support team. Please include your account or order information where appropriate so we can assist efficiently.
Need help with these terms?
Our support team can help explain service, billing or account-related questions. Contact ZinkHost.